L'Osteria was voted FRANCHISESYSTEM OF THE YEAR 2023 by a jury of experts in Berlin and received the Franchise Award, which is renowned in the industry. The German Franchise Association presents the coveted awards once a year, which were presented at the Franchise Forum 2023. The best franchisors of the year were honored for their extraordinary achievements and the associated positive external impact of franchising in Germany.
According to the unanimous verdict of the expert jury, the decisive factors for the selection as FRANCHISESYSTEM OF THE YEAR 2023 were increasing sales figures, healthy location growth...
and exceptionally high partner satisfaction at FR L'Osteria SE. In the further justification, Dr. Jürgen Karsten, Central Partner Management ETL Franchise and supporter of the award, comments as follows: "Una grande Famiglia, that is L'Osteria with its current 33 partners. The franchise system has shown what it means to be able to rely on the family during the crisis years, which were particularly hard for the gastronomy scene. The top priority was to ensure the partners' profitability, which was more than challenging in view of the closed restaurants without appropriate delivery structures. The delivery business was still professionally implemented in 2020 and has been continuously developed since then. Since it is well known that after the crisis is before the crisis and exploding energy costs are increasingly jeopardizing profitability, the company has developed clear, system-wide guidelines for the consistent exploitation of all potential savings. In order to counteract a further bottleneck that would burden the partner locations, the company decided on a La Famiglia-
feeling and an individually optimized staff scheduling tool. Innovation contributes to resilience. This is certainly true of L'Osteria - the hard facts clearly speak for this, in addition to the lived togetherness."